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  Efficient Phone: e-HR via Cisco IP-phones  

Efficient People Solutions > Efficient Phone

Overview

 
   

EFFICIENT PHONE: E-HR OVER CISCO IP PHONES

In the last decade there have been tremendous changes in communications technology and many companies are deploying or migrating their separate network infrastructures onto converged IP networks that can carry data, voice and video on a common transport. At the same time, ways of working are becoming more and more diverse and rely heavily on the new technology available to companies.

Every day large numbers of employees are required to travel outside or move inside the company, to work at home, and a significant number need to have a phone and a computer access in the work place.

Captor wishes for as many users as possible to have access to its Time & Attendance and Working Time Management Solutions from various places and through multiple devices. Apart from traditional time recording terminals, users can gain access from their home PC via the company portal, on the move from their laptop or mobile phone, in reception hall and crossing points via interactive terminals, at the office by the means of PC or via IP phones from Cisco.

Human Resources is one of the Management area where such new added value services can not only stimulate the user's productivity but also enables all employees to contribute towards optimizing management of personnel within the organization.

THE HUMAN STAKES: GIVING EMPLOYEES RESPONSIBILITY

Thanks to Cisco IP phone, Efficient Phone module is a management tool that allows you to conveniently provide vital information to your employees, and, at the same time, to give them more responsibility in their area of work.

With a combination of Efficient Phone, XML application and Cisco IP phone, the employees can:

  • Register in & out for Time & Attendance purposes
  • Assign working time to cost centre, activity or project level
  • Register a departure or a return for absence purpose (business out...)
  • Submit their holiday & absence requests for approval by their direct supervisor
  • View their real-time holiday and flexi time

You thus reduce the need of separate network hardware while offering an improvement in data processing as well as a service of personal productivity towards your employees.

THE STRATEGIC STAKES: SIMPLIFYING MANAGEMENT PROCESSES AND OPTIMIZING CHANNELS OF INFORMATION

In order to raise awareness of the different issues involved in ways of working and work regulations, it is important to simplify time and attendance management as far as is possible, and to optimize the channels of information between the different people concerned.

Efficient Phone meets these requirements by:

  • Setting up simple, ergonomic communication between the heads of Human Resources, the department managers and the employees
  • Optimizing processing times through the decentralization of information and the management of requests
  • Decreasing error risks due to controls on data entry
  • Applying a validation process that indicates the status of requests in real time

Through Cisco IP phones, Efficient Phone is an ideal tool for consulting personal information such as the benefits for holidays, the flexi balance and so on. This is also a tool for capturing data useful for the best management of processes related to the absence requests, the correction of exceptions and the assignment of hours to be invoiced with the various projects.

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